🔏Privacy Policy

This Privacy Policy explains how Tradeware ("we", "us", or "our") collects, uses, and shares information about you when you use our app. By using the app, you agree to the terms of this Privacy Policy.

Your Rights and Choices

You have certain rights concerning your personal information, including the right to access to your data. You may also object to or restrict the processing of your information, or request that we provide you with a copy of your data in a portable format. To exercise these rights, please contact us using the details provided in the "Contact Information for Privacy Inquiries" section below.

Upon deletion of your account by yourself, the action is irreversible, and all your data, including personal information and trading history, will be permanently removed from our systems.

Information We Collect

We may collect the following types of information:

Account information: When you create an account, we collect your email address/username, and password.

Usage data: We collect information about how you use the app, such as the features you access and the time spent on the app.

How We Use Your Information

We use the information we collect to:

Provide and improve our app and its features.

Personalize your experience and show you relevant content.

Analyze app usage to better understand user behavior and preferences.

Communicate with you about updates, promotions, and customer support.

Protect the security and integrity of our app and services.

Information Sharing

We may share your information with third parties in the following circumstances:

With your consent: We will share your information when you give us permission to do so.

Service providers: We may share your information with third-party vendors who help us operate and maintain our app.

Legal and safety reasons: We may share your information if required by law or to protect our users' safety or the safety of others.

Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We implement physical, technical, and administrative safeguards to secure your data and review these measures regularly to ensure their effectiveness. However, please be aware that no security system is completely foolproof, and there is always some degree of risk involved when transmitting data over the internet.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer required for these purposes, we will delete or anonymize it in accordance with applicable laws and regulations.

Data Deletion

Upon Request: You have the right to request the deletion of your personal data at any time. Upon receiving such a request, we will delete your data from our active databases and, where feasible, from our backups within specific time.

Automatic Deletion: In cases where you have not interacted with our app for a long period of time, we will automatically delete or anonymize your personal data, unless we are required to retain it due to legal or regulatory reasons.

Children's Privacy

Our app is not intended for users under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. If we make any material changes, we will notify you by posting the updated Privacy Policy on our app or by sending you an email notification. Your continued use of the app after the changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Information for Privacy Inquiries

For any inquiries or requests regarding your personal data, including access, correction, or deletion, please contact us at:

Email: support@tradeware.io

Phone Number: +94 76 402 0661

Our dedicated privacy team is committed to addressing your concerns and ensuring the protection of your personal information.

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